FAQ

Shipping

Track My Package

Contact USPS with your tracking information in hand to find out the most updated status of your package.

You can track your package after shipment confirmation here: Track Package

When will I receive my package?

Contact USPS with your tracking information in hand to find out the most updated status of your package.

You can track your package after shipment confirmation here: Track Package

I've received my tracking information, but the package is delayed/not moving

Contact USPS with your tracking information in hand to find out the most updated status of your package.

You can track your package after shipment confirmation here: Track Package

My shipping info is incorrect/has changed

Contact USPS with your tracking information in hand to find out the most updated status of your package.

You can track your package after shipment confirmation here: Track Package

International Customs and VAT

Contact USPS with your tracking information in hand to find out the most updated status of your package.

You can track your package after shipment confirmation here: Track Package

What countries do you ship to?

Contact USPS with your tracking information in hand to find out the most updated status of your package.

You can track your package after shipment confirmation here: Track Package

What happens if my package is returned to sender or refused?

Contact USPS with your tracking information in hand to find out the most updated status of your package.

You can track your package after shipment confirmation here: Track Package

Returns & Exchanges

How do I exchange an item?

How do I exchange an item?

How do I return an item?

How do I return an item?

I received the wrong item/item size

I received the wrong item/item size

My package was missing an item

My package was missing an item

Billing

What currency will I be charged in?

What currency will I be charged in?